I’m a member of Influenster. I love being a part of their promotions and trying out new products. And obviously, you can see that I love talking about new things – so it’s a slam dunk all the way around!
Recently I took part in a campaign where I got to try a skin product from Clarins. Now post cancer, I’m really really really cautious about my skin. The radiation damage and the difficulties I went through during treatments really took a toll on me – both my skin and my emotions. So when I tried this new product, I was a little hesitant, to say the least. Thankfully, it worked well for me and I got some excellent results! That made it very easy for me to do the requisite posting/reviewing at various locations. In the end, it was no biggie – all was said and done.
But Friday afternoon, I got an exceptional gift in the mail and had to share. A full sized package of the product that I’d reviewed!
But the best part (for me) was inside. No, not the product….I opened it to find this:
A hand written note! I loved it so much. And the note? That helped push it over the top for me. It’s not often at all these days that a company even acknowledges their customer base, let alone take the time to write a handwritten note. Thank you so much for this. It really meant more than you know to me as I work through looking in the mirror and getting used to the new norm for me. Thank you!
Clarins, this was a definite marketing win! Thank you so much for caring about your customers and taking the time to follow through in such a great way! You’re rockstars! And thank you Influenster, for working with such classy companies to bring us great product!